BPO Inbound Call Center/ Customer Care Executive: (voice Process)

Hiring for fadv; infosys ; teligent ; concentx; edureka ; nobroker.com

0 - 4 Years
Bengaluru

Job Description

Openings available:  

Process Name:  Technical Support (Voice Process) / IT Helpdesk (Voice Process) profile
Shift Timings:  Day Shift / UK Shift / Rotational Shift
Work Location  : Bangalore
Salary Package  : 2 lakh (Freshers) - 5 lakh (Experienced)
Rounds of Interviews  : HR round / Voice & Accent / Manager Round
Graduate Qualifications  : Any Graduates
Post-Graduate Qualifications  : Any Post-Graduates
Experience Needed  : Candidates who are Fresher's / Recent Graduates / Candidates with Backlogs can apply. Experience in International BPO / Call Center / Client Servicing / Customer Service / Technical Support / Marketing / Sales / KPO / ITES or any other relevant domain can apply

Process Name:
 International Voice / Semi-Voice / Customer Service profile/ background verfication
Shift Timings:  Day Shift / UK Shift / US Shift / Rotational Shift
Work Location  : Bangalore
Salary Package  : 2 lakh (Freshers) - 6 lakh (Experienced)
Rounds of Interviews  : HR round / Voice & Accent / Manager Round
Graduate Qualifications  : Any Graduates
Post-Graduate Qualifications  : Any Post-Graduates
Experience Needed  : Candidates who are Fresher's / Recent Graduates / Candidates with Backlogs can apply. Experience in International BPO / Call Center / Client Servicing / Customer Service / Technical Support / Marketing / Sales / KPO / ITES or any other relevant domain can apply

Process Name:  E-mail & Chat Process / Non Voice / Semi-Voice profile
Shift Timings:  Day Shift / UK Shift / US Shift / Rotational Shift
Work Location  : Bangalore
Salary Package  : 2 lakh (Freshers) - 4 lakh (Experienced)
Rounds of Interviews  : HR round / Voice & Accent / Manager Round
Graduate Qualifications  : Any Graduates
Post-Graduate Qualifications  : Any Post-Graduates
Experience Needed  : Candidates who are Fresher's / Recent Graduates / Candidates with Backlogs can apply. Experience in International BPO / Call Center / Client Servicing / Customer Service / Technical Support / Marketing / Sales / KPO / ITES or any other relevant domain can apply

*CANDIDATES PLEASE NOTE : CALLS HAVE TO BE MADE TO OUR DESIGNATED RECRUITMENT CONSULTANTS MENTIONED ABOVE TO BOOK AN INTERVIEW SLOT IN OUR OFFICE. ANY REFERENCES WOULD BE HIGHLY APPRECIATED.

DIRECT WALK-INS TO COMPANY LOCATION NOT ALLOWED / ONLINE APPLICATION NOT ALLOWED.
 


Desired Candidate Profile  
* Candidates who are Freshers/Recent graduates/Candidates with relevant experience can apply
*Possess good analytical skills - detail oriented
*Possess good communication skills, both oral and written
*Be familiar with Microsoft applications and working knowledge of MS excel
*Have a good attitude - should be committed to the work

Required Candidate profile

* Candidates who are Freshers/Recent graduates or relevant experience can apply
*Possess good analytical skills - detail oriented
*Possess good communication skills, both oral and written
*Be familiar with Microsoft applications and working knowledge of MS excel
*Have a good attitude - should be committed to the work

Perks and Benefits 

Salary Hikes / Incentives / Night shift allowances / Over-time allowances / Medical benefits also provided.

 

 

FADV

 

Walk-in Drive for International Voice Process

Should be flexible to work in any shifts including US shifts/Apac

Should be ok working in rotational offs.

Preferably Immediate joiners


RESPONSIBLITIES  :

Handle process transactions in a professional manner

Adhere to the organizational ethics and values

Adapt to changes in work environment as per business requirements ( Shifts/Processes/Week-offs)

Ability to work in team.

 

SKILLS REQUIRED:

Excellent Verbal and written communication 

Ability to handle stress.

Quick learner - Should have attention to details. 

Good typing skill with a speed of 25wpm and an accuracy of 90%

Working knowledge of MS Office (Word/Excel/Outlook) and internet Ability to Multitask


Qualification  :
Minimum 12th or equivalent (Diploma/ITI)

Experience  :
0- 4 years  experience


Shifts  : Should be flexible for any shifts (Night Shift)


call Geeta 6366752411

Salary: INR 1,00,000 - 4,00,000 PA.

Industry:BPO / Call Centre / ITES

Functional Area:ITES, BPO, KPO, LPO, Customer Service, Operations

Role Category:Voice

Role:Associate/Senior Associate -(NonTechnical)

Keyskills

Desired Candidate Profile

Please refer to the Job description above

Company Profile

Prolific HR Consultants India Ltd

international voice process
View Contact Details+

Recruiter Name:geeta

Contact Company:Prolific HR Consultants India Ltd

Telephone:6366752412