Customer reporting associate/ Customer Care executive

0 - 5 Years

Job Description


A consumer reporting agency provides information to employers. Employers may obtain a consumer report also know as a background screening report, to assist them in making employment decisions regarding a candidate about to join their organization. Background screening is an essential part of Recruitment and staffing requirement for all big MNCs and Global companies during the Recruitment and onboarding process. The responsibility of the consumer reporting associate will be to assist in preparing a background screening report based on guidelines provided by management.

The most important qualification for this assignment is exceptional communication skills in English both written and verbal.

If you feel you meet the above criteria then read on!


- Handle process transactions in a professional manner- Review,verify and process Documents as per international process guidelines.
- Must have ability to research and resolve discrepancies in Documents.
- Extract client information from different ERP systems with accuracy.
- Exercise integrity and transparency in financial/Criminal /legal documentation and compliance to data management.
- Adhere to the organisational ethics and values
- Adapt to changes in work environment as per business requirements
- Work in team

Interview rounds:

- HR
- Online Assessment
- Operations

INDUSTRY - Recruitment, Staffing
JOB CATEGORY - Operations
- Option 1 - 24/7 (05 days Working & 02 days rotational Weekly off)
- Option 2 Early morning APAC shift

Required Candidate profile

- Graduate/Undergraduate fresher or undergraduate
- Courteous with strong service orientation
- Ability to effectively communicate, both written and verbally

Perks and Benefits 


Salary: INR 3,50,000 - 4,50,000 PA.

Industry:Recruitment / Staffing

Functional Area:ITES, BPO, KPO, LPO, Customer Service, Operations

Role Category:Voice

Role:Associate/Senior Associate -(NonTechnical)


Desired Candidate Profile

Please refer to the Job description above

Company Profile

Prolific HR Consultants India Ltd

Prolific HR is a job placement consultancy and payroll outsourcing company that helps candidates apply for best MNC jobs, companies hire top talent and secure 100% Indian payroll and statutory compliance. Prolific HR is an associate company with DTDC group.
View Contact Details+

Recruiter Name:Andy

Contact Company:Prolific HR Consultants India Ltd



Address :No. 139/26, Amarjyothi Layout,, Koramangala Inner Ring Road,, Domlur, BANGALORE, Karnataka - 560071,India