DXC Hiring-technical Support For Voice Process Call deepika

Hiring for DXC Technology

0 - 5 Years
Bengaluru

Job Description

ob description
Hi Candidate,

Greetings from DXC Technology!!

Job Description:
Global Service Centers are made up of teams that provide remote (offsite) service; customer access and service delivery. Technical teams focus is to solve various business systems and applications problems for customers, onsite engineering personnel and Authorized Service Providers on standard, specialized or complex systems.


Responsibilities and Duties

  • The primary responsibility is to attend inbound calls for customer support from the existing customers
  • Resolve the quires of the Customers, in case there are any issues, escalate the same to the higher officials in the team/company
  • Create reports on the work done and submit it to the team lead/manager
  • Required Experience, Skills and Qualifications
  • Only Graduates
  • 0-3 years Experience can try
  • Good communication in English

Benefits

  • Good infrastructure domain knowledge
  • Two Way Cabs provided from us
  • 5 Days Working 2 Days Off
  • Additional shift allowance will be provided.
Qualification: 
1. 10+2(PUC) or 10+3(Diploma) with 2+ years of technical experience is mandatory.
2. This is a unique opportunity for undergraduates.
3. Desire to work for technical Voice process 
4.Flexible for 24/7 including night shift.
5. Excellent in verbal communication.
6. Flair knowledge in technical support experience.

Deepika 9740192235

Salary: INR 1,00,000 - 5,00,000 PA.

Industry:BPO / Call Centre / ITES

Functional Area:ITES, BPO, KPO, LPO, Customer Service, Operations

Role Category:Voice

Role:Associate/Senior Associate -(Technical)

Keyskills

Desired Candidate Profile

Please refer to the Job description above

Company Profile

Prolific HR Consultants India Ltd

DXC.technology DXC is the world's leading independent, end- to-end IT services company, helping clients harness the power of innovation to thrive on change. Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, DXC Technology is a $25 billion company with a 60-year legacy of delivering results for thousands of clients in more than 70 countries. Our technology independence, global talent and extensive partner network combine to deliver powerful next-generation IT services and solutions. As the world's leading independent, end-to- end IT services company, we are uniquely positioned to lead digital transformations , creating greater value for clients, partners and shareholders, and presenting growth opportunities for our people. We are among the world's best corporate citizen
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Recruiter Name:Deepika

Contact Company:Prolific HR Consultants India Ltd

Telephone:9740192235