Web Chat / Live Chat / Technical Chat / Email Support / Sal 4.5 L PA

Hiring for email/ chat process

1 - 4 Years

Job Description

    Job description
Job Description:
Hi Dear Applicant,

BPO's Hiring for NON VOICE PROCESS Email Chat Support / Technical Chat / Web Chat

Salary : - EXP - 25K to 35K+ inc

Openings :

TSR / CSR (Non Voice Process / Email Chat Support)

1. Customer Support - Email Chat / Chat Process

2. Technical Support - Technical Chat / Live Chat / Web Chat

Roles and responsibilities :

  • Prepare requests for rollout
  • Prioritize change requests
  • Create rollout plans for changes requests
  • Coordinate implementation process
  • Keep track of request and make sure they are implemented as planned
  • Participate in incident handling concerning technical issues / server issues through chat support
  • Microsoft environment knowledge (Server).
  • Have some level of technical understanding of the products building up a desktop service

Skills Required :
  • Should be flexible with rotational Shifts
  • Manageable or Good English Communication Skills
  • Experience in BPO (1-5yrs) can apply
Call Ruby 6297533481

Salary: INR 60,000 - 3,00,000 PA.

Industry:BPO / Call Centre / ITES

Functional Area:ITES, BPO, KPO, LPO, Customer Service, Operations

Role Category:Back Office/Web/Transaction Processing

Role:Associate/Senior Associate -(NonTechnical)


Desired Candidate Profile

Please refer to the Job description above

Company Profile

Prolific HR Consultants India Ltd

fadv/ contx/ jpmc/ hp/ 24[7]/ nobroker.com/ hsbc/ convrys/Edureka/ genisys
View Contact Details+

Recruiter Name:Ruby

Contact Company:Prolific HR Consultants India Ltd