Mega Drive For Programme Coordinator (Internship )

Hiring for EDUREKA

from 0 to 2 year(s) of Experience
Bengaluru

Job Description

    We are one of the world's leading data-driven

upskilling/learning platforms for working professionals.
We offer instructor-led courses supported by online resources, along with 247 on-demand support. 
What makes us different from all the others out there?
 Nothing... Just that we have the highest course completion rates of all time. Which means, every time you put your hard earned money down to sign up for a course, chances are this time you will actually complete it! Which is huge.  

Our mission is simple: It is to make sure that no student who comes to us leaves without learning

. Location: Bangalore (Work from Home due to COVID-19) 

Responsibilities: 

1. Guiding a learner and ensuring that the learner completes the course with the required number of grades. 
 
2. Consistent planned engagement with the learners.

 3. Guidance through the course curriculum and ensuring that the learner attends all the classes.

 4. Finding out the gaps in learning behaviour.

 5. Learner Engagement, addressing the complaints and learner satisfaction.  

6. Act as a single point of contact for the learners for addressing the queries & complaints. Duration of Internship : 6 months Compensation and Employee Benefits During Internship: 

He/She will get a fixed stipend of INR 9000 Post Completion of Internship: 
He/she will join as Program Coordinator (Full-time Role) with an annual CTC of 2.43 L 
As a Program Coordinator, he/she will be eligible for other benefits i.e. Shift allowance ( as applicable) Insurance cover Gratuity Provident fund 
Stipend or Salary, is payable in accordance with the Company's standard payroll practice and subject to applicable withholding taxes. Basic Qualifications 
  Requires freshers. 
Strong commitment to exceptional customer experience 
Excellent communication skills both verbal and written. 
Proficient in general computer management, Microsoft Excel, Word, Google spreadsheets  

This is a global role where customers are spread across geography/time zones. We operate in Morning, Afternoon and Night shifts. The concerned individuals should be motivated/flexible enough to work in US/Europe day time i.e. ready to work in the assigned shift ( it will remain fixed)    

Salary: INR 1,00,000 - 2,25,000 PA.

Industry:BPO / Call Centre / ITES

Functional Area:ITES, BPO, KPO, LPO, Customer Service, Operations

Role:Fresher

Keyskills

Desired Candidate Profile

Please refer to the Job description above

Company Profile

Prolific HR Consultants India Ltd

We are one of the world's leading data-driven upskilling/learning platforms for working
professionals.We offer instructor-led courses supported by online resources, along with 247
on-demand support. What makes us different from all the others out there? Nothing... Just that we have
the highest course completion rates of all time. Which means, every time you put your hard earned
money down to sign up for a course, chances are this time you will actually complete it! Which is huge.
Our mission is simple: It is to make sure that no student who comes to us leaves without learning.
View Contact Details+

Recruiter Name:Keya

Contact Company:Prolific HR Consultants India Ltd

Telephone:7001033069